Privacy Policy
Last updated: 1 May 2026
Golden Crust Bakery (Pty) Ltd ("we", "us") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
What we collect
Contact details you provide when ordering, enquiring or subscribing — name, email, phone, delivery address, and order history. We may collect basic analytics about your visit to this website (pages viewed, device type).
How we use it
To process orders, deliver products, send order confirmations, respond to enquiries, send our weekly newsletter (only if you've opted in), and improve our service. We never sell your information.
Who we share with
Trusted service providers who help us operate — couriers, payment processors, email platform. Each is bound by confidentiality and POPIA-aligned terms.
How long we keep it
Order records for 5 years for tax purposes. Newsletter data until you unsubscribe. Enquiry data for 12 months.
Your rights
You can request access, correction, or deletion of your information at any time by emailing hello@goldencrustbakery.co.za. You can unsubscribe from newsletters via the link in every email.
Cookies
We use minimal first-party cookies for site functionality and basic analytics. You can decline via your browser settings.
Contact
Questions about this policy? Email hello@goldencrustbakery.co.za or call +27 11 456 7821.