Help & FAQ

Everything you'd like to ask us.

Can't find what you're looking for? WhatsApp us — we reply within the hour.

We deliver across Rosebank, Sandton, Midrand, Randburg, Fourways and Melville. Delivery is free on orders over R450 and starts at R55 for closer areas. Same-day delivery requires orders before 10am.

We ask for at least 48 hours' notice for standard custom cakes, and 2 – 3 weeks for wedding cakes or multi-tier designs. Sugar flowers and complex decoration may require slightly longer.

Yes — we offer gluten-free, dairy-free, eggless and vegan options on most of our menu. Our kitchen is not 100% allergen-free, so please let us know about severe allergies when ordering and we'll guide you carefully.

Use the form on our Catering page or WhatsApp us directly on +27 72 456 7821. We'll send a tailored quote within 24 hours. Two weeks' notice is recommended for events over 50 people.

Card, EFT, SnapScan, Zapper, and cash in-store. For weddings and large catering, we ask for a 50% deposit to confirm, with the balance due 7 days before the event.

Absolutely. WhatsApp or call your order through the day before and we'll have it ready at your chosen time. Many regulars schedule weekly bread pickups.

Our entire menu is pork-free and most products are alcohol-free. We can flag specific items at the counter. We are not formally halaal-certified.

Yes, with reduced hours (8am – 1pm). We're closed only on Christmas Day and Good Friday. Check our Instagram for festive specials.

Of course — that's our favourite part! Come sit, have a coffee, watch the bakers. We're at The Zone @ Rosebank, on Cradock Avenue.